A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Poplar units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

We built our Poplar branch after hearing the same complaint over and over from Poplar, WI property owners — the "24/7" number that never actually answers. Every technician on our Poplar roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Burst Pipe Cleanup in Poplar isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Poplar, WI, so you're protected from the moment our truck pulls into the driveway.
Our Poplar, WI-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Anyone in Poplar who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Poplar call at a time.

Water damage doesn't always look dramatic at first — some of the costliest Poplar jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Poplar dispatcher will give you an honest read on urgency, not a sales pitch.
We size the Poplar response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Poplar rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Poplar, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Poplar properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Poplar job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
On top of standard drying, our Poplar crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Because our equipment cache sits inside Poplar, WI, most Poplar calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our Poplar dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
Our nearest available Poplar crew is dispatched immediately with truck-mount extraction gear on board.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Every Poplar job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Poplar work order, not just in an ad. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Most Poplar dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes — every Poplar job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Poplar properties.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Poplar insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Yes, our Poplar crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Poplar tech confirms it's safe.
We scale crews and equipment for commercial Poplar accounts and assign a dedicated project lead for anything beyond a single unit.
Most Poplar residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Quick extraction and drying in Poplar significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Our Poplar guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
We cover Poplar and the surrounding zip codes listed below, plus neighboring communities throughout Poplar, WI.
Our Poplar dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Poplar, WI for larger losses. If your address falls inside or near Poplar, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Poplar, Poplar, WICall now and speak with a real Poplar dispatcher, not a national call center.
Call +1-844-234-5373