A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Poplar units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

We built our Poplar branch after hearing the same complaint over and over from Poplar, WI property owners — the "24/7" number that never actually answers. Every technician on our Poplar roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Water Damage Repair in Poplar isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Poplar, WI licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Our Poplar, WI-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Ask any Poplar property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Poplar call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Poplar started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Poplar line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
From a single soaked bedroom to a commercial building with three flooded floors, our Poplar teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Poplar rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Poplar, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Poplar properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Poplar get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every Poplar drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

Every Poplar estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Because our equipment cache sits inside Poplar, WI, most Poplar calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a Poplar job done, and getting there again is on us, not you.
Tell our Poplar dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
Our nearest available Poplar crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

Our Poplar technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Poplar work order, not just in an ad. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Local staging inside Poplar, WI typically gets a Poplar technician on-site inside an hour or two, depending on traffic and time of day.
Upfront, written pricing is standard on every Poplar job, not an add-on option.
Our Poplar on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Poplar insurance claim.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our Poplar crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Poplar tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in Poplar, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Poplar jobs.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below — our Poplar crews cover that full radius.
Our Poplar dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Poplar, WI for larger losses. If your address falls inside or near Poplar, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Poplar, Poplar, WICall now and speak with a real Poplar dispatcher, not a national call center.
Call +1-844-578-1604